Not happy with your purchase from MyGigisPlace.com? We want you to love what you ordered! We offer free returns within 15 days of receiving your item, as long as it’s in its original packaging and has not been used.
We do not offer exchanges for gifts. For returns, we will refund the full purchase price to your original form of payment. Once we receive your return, we will process your refund within 5 business days. Please note, your bank or card issuer may require additional time to post the credit to your account.
How to return an item:
- Email orders@mygigisplace.com with your order number and reason for return.
- We will email you a prepaid return label.
- Use a carrier that provides tracking and keep your packing list for reference.
There are no restocking fees, and return shipping is on us.