Not happy with the product you got from mygigisplace.com? We want you to like what you ordered! After receiving your product, you have 15 days to return the item as long as it’s in original packaging and has not been used. We do not offer exchanges for gifts. For returns, we will refund your purchase price, excluding shipping and handling charges. There are no restocking fees. My Gigi’s Place is not responsible for the cost of return shipping charges for any return. Please use a carrier that provides tracking information. Please keep the packing list in case you need to arrange for a return. Please keep any emails you receive regarding your order, as they contain important information. Once we receive your return, we will process a refund within 7 business days to the original form of payment. Your bank may require additional time to post this transaction to your account.